Receptri

Receptri is an innovative AI receptionist platform designed specifically for small businesses that recognize the value of every customer interaction. The platform addresses a critical business challenge: research indicates that 62% of calls to small businesses go unanswered, and 80% of callers do not leave voicemails. This means countless leads and opportunities are lost every day. Receptri solves this by ensuring every inbound phone call and website chat is answered promptly and professionally, 24 hours a day, 7 days a week, 365 days a year. The system utilizes a premium AI voice that sounds natural and human-like, creating a positive first impression for every caller. What sets Receptri apart is its ability to learn about a specific business automatically. By simply entering a website URL, the AI reads the site to understand services, pricing, and frequently asked questions, requiring no technical setup or manual data entry. It functions like a professional receptionist, handling inquiries, booking appointments, capturing lead information, and escalating urgent matters directly to a business owner's mobile device with full context. Supporting over 29 languages, Receptri is a flexible solution suitable for a wide range of industries, including dental practices, law firms, salons, and real estate agencies. With plans starting at just £29 per month and a free 7-day trial, Receptri empowers small businesses to maintain consistent, high-quality communication without the high cost of a human employee.

Premium Phone Call Handling

Receptri answers every incoming phone call with a premium, human-like voice that creates a professional and welcoming experience for callers. The AI can handle frequently asked questions, capture essential lead information such as name and contact details, book appointments directly into a connected calendar, and intelligently route urgent calls to the business owner's mobile phone. This ensures that no call goes unanswered and that every opportunity is captured, even during off-hours or peak times.

Intelligent Website Chat

The platform includes a beautiful, customizable chat widget that can be embedded on a business website with just two lines of code. This widget engages website visitors 24/7, answering their questions, providing information about services and pricing, and capturing leads in real time. The chat feature is powered by the same AI that handles phone calls, ensuring a consistent brand voice and knowledge base across all customer touchpoints, whether a customer calls or visits the website.

Automatic Learning from Your Website

Receptri eliminates the complex and time-consuming setup process typically associated with AI tools. When a user signs up, they simply enter their business website URL. The AI then automatically reads and analyzes the entire website to learn about the business's services, pricing, location, and common FAQs. This allows the AI to provide accurate and informed responses from day one. Users can also add custom knowledge documents for even more precise and tailored interactions.

Smart Escalation and Live Analytics

The AI is trained to detect urgency in a caller's tone and language. If a situation is critical, such as a service outage or an emergency appointment request, Receptri instantly forwards the call to the business owner's mobile phone, providing full context of the conversation so they can respond effectively. Additionally, a live analytics dashboard provides real-time data on every call and chat, including full transcripts, intent tracking, and exportable reports, giving businesses valuable insights into customer needs and common inquiries.

Dental and Medical Practices

Dental and medical offices often miss calls during procedures, lunch breaks, or after hours. Receptri ensures that every patient call is answered immediately. The AI can schedule appointments, provide information on accepted insurance plans, answer common questions about procedures, and handle prescription refill requests. If a patient has an urgent dental emergency, the system can intelligently escalate the call directly to the dentist or on-call staff, ensuring timely care and preventing lost patients.

Law Firms and Legal Services

Law firms frequently receive calls from potential clients seeking consultations, but busy attorneys cannot always answer the phone. Receptri acts as a virtual legal assistant, capturing key details about a potential client's case, such as the type of legal issue and contact information. It can schedule initial consultations directly into the attorney's calendar and answer questions about practice areas and fee structures. This allows law firms to capture more leads and provide a responsive, professional image to every caller.

Salons, Spas, and Personal Care Services

Salons and spas are often too busy with clients to answer the phone, leading to missed booking opportunities. Receptri can manage the entire booking process for appointments, answering questions about available services, pricing, and stylist availability. It can handle cancellations and rescheduling, and capture client contact information for follow-ups. By ensuring every call is answered, salons can fill more appointment slots and reduce the time staff spends on the phone, allowing them to focus on providing excellent in-person service.

Real Estate Agencies

Real estate agents are frequently on the road showing properties or in meetings, making it difficult to answer every call from potential buyers or sellers. Receptri can capture detailed lead information, including property preferences, budget, and contact details. It can answer common questions about listings, schedule property viewings, and provide directions. For urgent matters from current clients, the system can escalate the call directly to the agent. This ensures that no lead is missed and that clients always feel attended to.

How does Receptri learn about my specific business?

Receptri learns about your business automatically by reading your website. When you sign up, you simply enter your website URL. The AI scans the site to understand your services, pricing, location, and frequently asked questions. This allows it to provide accurate answers to callers without any manual data entry from you. You can also add custom knowledge documents to provide even more detailed or specific information for the AI to use.

What happens if a caller has an urgent issue?

Receptri is equipped with a smart escalation feature. The AI is trained to detect urgency in a caller's tone and the specific words they use. If a situation is identified as urgent, such as a medical emergency or a critical service outage, the system will instantly forward the call to your mobile phone. It provides you with the full context of the conversation, including what the caller has already said, so you can handle the situation efficiently.

What languages does Receptri support?

Receptri supports over 29 languages, making it a versatile tool for businesses with a diverse client base. Supported languages include English, Hindi, Bengali, Spanish, French, and many more. This feature allows you to serve international clients and non-native speakers in their preferred language, improving their experience and broadening your potential customer reach.

Is technical knowledge required to set up Receptri?

No technical knowledge is required. Receptri is designed for a quick and easy setup that takes approximately 10 minutes. The process involves creating an account with your email and business name, adding your website URL for the AI to learn from, choosing a local phone number, and then forwarding your existing business number to the new Receptri number. The platform handles the rest, and the AI starts answering calls immediately.

Receptri offers three transparent pricing tiers with no hidden fees and no long-term contracts. All plans include a free 7-day trial. The Starter plan is £29 per month and includes 1 phone number, 100 call minutes, 50 knowledge documents, 2 team members, 30-day call history, and the website chat widget. The Professional plan, marked as "Most Popular," is £79 per month and offers 2 phone numbers, 300 call minutes, 200 knowledge documents, 5 team members, 90-day call history, and a custom voice clone. The Business plan is £199 per month and provides 5 phone numbers, 1000 call minutes, 350 knowledge documents, 20 team members, 180-day call history, API access, white-label branding, and priority support. Users can choose to be billed monthly or yearly, with the yearly option offering a 17% discount.